The thorough cleaning and preparation of a property to ensure it meets high standards of cleanliness and hygiene for incoming guests.
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Strategies for mitigating the impact of negative guest reviews, including responding professionally, addressing concerns, and improving services.
The attractiveness of urban environments for short-term renters seeking experiences related to culture, dining, entertainment, and city life.
A metaphorical term representing the intangible aspects of a short-term rental experience, such as the overall ambiance, host communication, and guest satisfaction.
A security measure requiring multiple forms of verification to access accounts, enhancing security for hosts and guests.