A dedicated professional responsible for ensuring guest satisfaction by managing communication, handling requests, and resolving issues.
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Communication channels that allow hosts to interact directly with guests outside of the Airbnb and VRBO platforms, such as email or messaging…
The process of collecting and analyzing data related to hosting performance, such as occupancy rates, revenue, and guest reviews, to identify trends…
Refers to the tourism industry and attractions in Okayama Prefecture, Japan, which may include short-term rental accommodations for visitors.
A digital checklist within a property management app or platform that allows cleaners to easily mark off cleaning tasks as completed, often…