A web analytics service that tracks and reports website traffic, often used by short-term rental owners to analyze listing performance and guest behavior on their direct booking websites.
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The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for…
Additional features and services provided at a short-term rental property designed to enhance the guest’s stay and differentiate the listing from competitors.
A metric on booking platforms that measures how quickly and consistently hosts respond to guest inquiries.
Sending a structured survey to guests after their stay to gather detailed feedback on their experience, identify areas for improvement, and enhance…