A situation where a guest makes a booking but then stops all communication with the host, often without checking in or providing a reason for cancellation.
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The system by which short-term rental platforms and property managers handle secure financial transactions between guests and hosts, including booking payments, security…
A set of safety standards and protocols developed by Bureau Veritas to ensure the well-being of guests and staff in hospitality settings.
A physical or digital guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, local recommendations, and…
The fluctuation of short-term rental pricing during the COVID-19 pandemic and its aftermath, often characterized by initial dips followed by significant increases.