A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the guest’s knowledge.
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Specific rules and regulations imposed by local governments on short-term rental operations, including licensing, permits, and occupancy limits.
A voucher or gift certificate that can be redeemed for local experiences, tours, or activities, offered as an added perk for guests.
A collection of resources provided to guests after booking, including check-in instructions, house rules, local recommendations, and contact information.
A three or four-digit number, usually found on the back of a credit card, used to verify the cardholder’s identity during online…