A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the guest’s knowledge.
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Ghost Host
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Prompt, professional, and helpful communication with guests throughout their stay, from initial inquiry to checkout.
The commitment of a short-term rental host or property manager to provide truthful and accurate information about the property, amenities, location, and…
Setting a timeframe for the validity of provided quotes to manage booking expectations and account for potential price fluctuations.
Heightened cleaning and sanitation procedures implemented by short-term rental hosts, often exceeding industry standards, in response to health concerns or pandemics.