A business philosophy that prioritizes the needs, preferences, and satisfaction of guests in all aspects of short-term rental management and operations.
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A legal contract outlining the terms of service and responsibilities between a property owner and a professional short-term rental management company.
A refundable amount collected from guests before their stay to cover potential damages or violations of house rules.
A type of insurance that protects both hosts and guests from financial losses due to unexpected events such as trip cancellations, medical…
Utilizing software or platforms to manage reservations, calendars, and guest communication efficiently, ensuring accurate booking information and preventing double bookings.