Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
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A group of similar short-term rental properties in the same market that are considered direct competitors, used for benchmarking and pricing strategies.
Strategies and techniques for addressing and mitigating the impact of negative reviews from guests on short-term rental platforms.
Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
A system of regular checks and balances to ensure that a vacation rental property consistently meets high standards of cleanliness, maintenance, and…