Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
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An online platform or marketplace specifically designed to connect homeowners with renters for short-term stays.
The end-to-end experience a guest has from booking to checkout, encompassing all touchpoints and interactions with the host and property.
A marketing term used to describe a short-term rental experience that offers a unique or personalized touch, often compared to a boutique…
Special pricing agreed upon between a host and a guest, often for extended stays or repeat bookings.