A collection of resources provided to guests after booking, including check-in instructions, house rules, local recommendations, and contact information.
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A document outlining expected behavior and house rules for guests staying in a short-term rental. An etiquette guide helps manage guest expectations…
Detailed procedures and standards implemented by hosts to ensure the cleanliness and hygiene of the short-term rental, exceeding basic expectations to provide…
Time-sensitive communication between hosts, guests, or property managers regarding critical issues that require immediate attention, such as emergencies or urgent maintenance requests.
A period of time blocked off between guest bookings to allow for cleaning, maintenance, or to prevent back-to-back bookings.