A situation where a host accepts a higher offer from another guest after already accepting a booking, often leading to cancellations and guest dissatisfaction.
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Implementing rigorous cleaning and sanitation standards specifically designed for short-term rentals to ensure guest health and safety, exceeding typical hotel cleaning practices.
Promoting the rental property with a focus on the unique experiences and benefits it offers guests, highlighting positive reviews and user-generated content.
A third-party company that handles the day-to-day operations of a short-term rental property, including marketing, booking, guest communication, and maintenance.
The exchange of information, inquiries, and updates between guests and hosts throughout the booking and stay process.