The use of game-like elements, such as points, badges, and leaderboards, to motivate guest engagement and loyalty within a short-term rental context.
Gamification
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Developing effective communication protocols for interacting with guests before, during, and after their stay, using various channels like messaging apps and email.
A legally binding contract outlining the responsibilities and compensation structure between a primary host and a co-host.
A series of hills near Nairobi, Kenya, popular for hiking, biking, and offering panoramic views of the city and surrounding landscape. Hosts…
A booking where the guest has made a reservation but has not yet completed the booking process, such as providing payment information.