The process of confirming a guest’s identity through various methods, such as government-issued ID or social media profiles, to enhance security and trust.
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A metaphor for the constant flow and variety of guest reviews received for a short-term rental property.
The proactive approach of monitoring and managing all aspects of the guest experience, from pre-booking to post-stay, to ensure satisfaction and positive…
A refundable amount held by the platform or host to cover potential damages or extra cleaning costs incurred during a guest’s stay.
The process of improving the visibility and ranking of a short-term rental listing in search results on platforms like Airbnb and VRBO…