The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
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A safety device mandatory in most short-term rentals that detects the presence of carbon monoxide, a colorless, odorless gas.
Greeting guests with a thoughtful welcome pack containing essentials, local treats, or personalized gifts to make them feel welcome and appreciated.
Devices used for hanging clothing, commonly provided in short-term rental closets to allow guests to unpack and store their clothes.
A legally binding contract between the property owner/manager and the guest, outlining the terms and conditions of the stay.