Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to personalize guest experiences and tailor marketing efforts.
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A recognition program on Airbnb awarded to hosts who consistently meet high standards of hospitality, responsiveness, and guest satisfaction. Superhosts enjoy benefits…
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Comprehensive training programs designed for employees who directly interact with guests, such as cleaning staff, maintenance personnel, and on-site property managers.
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