Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to personalize guest experiences and tailor marketing efforts.
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Strategically investing in properties and locations that align with the preferences and booking patterns of the defined target market to maximize returns.
Ensuring guest security through features like outdoor lighting, security cameras, and secure locks provides peace of mind during their stay.
A thoughtful gesture of hospitality provided to guests upon arrival, typically containing local treats, beverages, or amenities to enhance their stay.
The exchange of information between hosts and guests throughout the booking and stay process.