Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to personalize guest experiences and tailor marketing efforts.
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The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay…
A remote worker who provides administrative, technical, or creative assistance to clients. In the context of short-term rentals, virtual assistants can handle…
A software system used to store, organize, and manage data related to short-term rentals, such as guest information, reservation details, and property…
A comparison of a specific metric (e.g., revenue, bookings) between the current year and the previous year, used to track performance trends.