A status awarded by Airbnb to experienced and highly-rated hosts who consistently exceed guest expectations, demonstrating excellence in hospitality and performance.
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An optional fee or insurance policy that protects hosts from financial liability in case of guest-caused damages.
Connecting smart home devices like thermostats and locks from Nest Labs to automate guest access, temperature control, and energy saving.
Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
The legal responsibility of a short-term rental host for any illegal activities that occur on their property, which can vary depending on…