The specific group of travelers a host aims to attract with their rental property, such as families, business travelers, or budget-conscious backpackers.
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The practice of changing out furniture, decorations, or accessories in a short-term rental to refresh the look or appeal to different seasons…
A fictional system for collecting and analyzing guest feedback, enabling hosts to identify areas for improvement and enhance future guest experiences.
A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property…
Implementing streamlined and efficient check-in procedures for guests, minimizing wait times and ensuring a smooth arrival experience.