Cleaning procedures that go beyond standard practices, often implemented in response to health concerns or to provide guests with an extra level of assurance regarding hygiene and sanitation.
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The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
A regional boundary set to control urban sprawl and protect natural resources, which can impact the location and availability of short-term rentals.
A measure of the profitability of a rental property, calculated as the annual rental income divided by the property value.
Amenities explicitly listed and promised by the host in their listing description or pre-booking communication.