The practice of providing a generous supply of essential amenities upfront, such as toiletries, coffee, and cleaning supplies, to enhance guest comfort and reduce the need for refills during their stay.
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The process of sourcing, vetting, and managing contractors and service providers for cleaning, maintenance, and other property needs.
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A type of insurance policy that provides financial protection to landlords or property owners in case a short-term rental guest needs to…
Tools and techniques used by hosts to communicate effectively with guests who speak different languages.