Sending a structured survey to guests after their stay to gather detailed feedback on their experience, identify areas for improvement, and enhance future bookings.
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A set of clearly defined rules and expectations for guests staying at a short-term rental property. These rules typically cover things like…
The proactive practice of anticipating guest needs, promptly resolving issues, and providing exceptional service to ensure a positive experience and foster positive…
Connecting different software applications, such as property management systems, channel managers, and accounting software, to automate tasks and streamline operations.
A dynamic pricing strategy used in short-term rental management where rates are adjusted based on seasonal demand, holidays, special events, and other…