Building relationships with local businesses, particularly those catering to tourists, to offer guests recommendations and enhance their experience.
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The measurement and evaluation of how effectively and efficiently business processes are being executed within a short-term rental operation.
Requests submitted by guests or identified by property managers for repairs, upkeep, or maintenance tasks at a short-term rental property.
A term for a host passionate about providing exceptional hospitality and creating memorable experiences for their guests.
The practice of advertising and accepting bookings for the same property on multiple platforms simultaneously, such as Airbnb and VRBO.