A loyalty program that rewards guests for frequent bookings with discounts, perks, or exclusive benefits.
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Describing the ease of getting in and out of a sleigh bed, particularly relevant for guests with mobility concerns.
A formal request from a guest or host to address repairs or upkeep needed at a short-term rental property.
A feature on some platforms that allows guests to book a property instantly without waiting for host approval, often increasing booking rates.
The process of confirming a guest’s identity and booking details to prevent fraud and ensure security.