Software that automates guest communication tasks, such as sending booking confirmations, pre-arrival instructions, and check-out reminders, improving efficiency and guest experience.
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The overall presentation of the property, encompassing cleanliness, staging, and amenities, which significantly impacts guest satisfaction.
A web conferencing platform that allows hosts to hold virtual tours, meetings, and answer guest questions remotely.
Policies or plans in place to address potential disruptions caused by weather events, such as hurricanes or snowstorms.