A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.
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The proactive approach of optimizing all aspects of a guest’s stay, from pre-booking to post-departure, to create a positive and memorable experience.
High-quality, visually appealing images that showcase a short-term rental’s best features and attract potential guests on platforms like Airbnb and VRBO.
A dedicated website for the rental property that allows guests to book directly with the host, bypassing third-party platforms and their fees.
A collaborative approach where short-term rental hosts establish mutually beneficial relationships with local businesses to enhance guest experiences and generate referrals.