A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.
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Online marketplaces like Airbnb and VRBO that connect hosts with potential guests seeking short-term accommodations.
A similar program on VRBO that recognizes hosts who meet specific performance standards and provide excellent guest service.
A suite of advanced analytics tools within Salesforce that can be used to analyze rental data, predict demand, and optimize pricing.
Refers to the ability for guests to quickly and easily book a short-term rental due to its availability and appealing features.