The ongoing process of enhancing and personalizing the guest’s journey from pre-booking to post-stay with the goal of exceeding expectations and fostering positive reviews.
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Policies or plans in place to address potential disruptions caused by weather events, such as hurricanes or snowstorms.
A feature offered by some short-term rental platforms, like Airbnb, that provides guests with a refund or rebooking assistance if their stay…
A significant increase in travel demand and bookings experienced during the Islamic holiday of Eid al-Fitr, presenting opportunities for hosts to adjust…
A broad term encompassing various types of lodging options beyond traditional hotels, including short-term rentals, vacation rentals, and serviced apartments.