The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for improvement.
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A plan for managing a short-term rental property to attract longer-term bookings, often offering discounted rates for extended stays and targeting a…
An “Ojalá Moment” is a specific instance within a guest’s stay that creates a lasting positive impression and embodies the Ojalá Effect….
Ensuring cleanliness and curb appeal by scheduling regular cleaning services for both sides of the street where a rental property is located.
A term used to describe a moment of excitement, celebration, or success in the short-term rental industry. It is often used to…