The continuous cycle of gathering guest feedback, analyzing it for areas of improvement, implementing changes, and then seeking further feedback to ensure guest satisfaction.
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Materials provided for guests to engage in creative activities, such as drawing, painting, or crafting, adding a unique touch to a short-term…
Enhanced cleaning and sanitation procedures implemented during flu season to minimize the spread of germs and ensure a safe and healthy environment…
A marketing phrase used to describe a property that offers a multi-sensory experience, appealing to sight, sound, smell, taste, or touch.
Documentation, such as photos, videos, or written reports, collected to support claims of property damage caused by guests during their stay.