The process of actively monitoring, responding to, and leveraging guest reviews across multiple platforms to improve reputation and attract bookings.
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Providing guests with complimentary access to streaming services like Netflix, enhancing their entertainment options during their stay.
A type of Facebook ad that automatically promotes relevant short-term rental listings to users based on their previous browsing behavior and interests.
Offering optional cleaning services during longer guest stays to maintain cleanliness standards and enhance guest satisfaction, particularly for stays exceeding one week.
A trade association representing bed and breakfast establishments in Ohio, some of which may also operate as short-term rentals.