Surveys or feedback forms used to gather structured insights from guests about their experiences with a short-term rental, focusing on aspects like cleanliness, communication, and overall satisfaction.
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The service of arranging and managing bookings for local tours, activities, and experiences for short-term rental guests.
A smooth and efficient process designed to quickly familiarize new guests with the property, its amenities, and the surrounding area.
A protection program offered by platforms like Airbnb that provides coverage to hosts in case of property damage by guests.