Key performance indicators (KPIs) used to track the success of a short-term rental business, such as occupancy rate, average daily rate, and guest satisfaction scores.
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The process of effectively communicating with short-term rental guests before, during, and after their stay, addressing inquiries, providing instructions, and resolving issues…
The proactive approach of optimizing all aspects of a guest’s stay, from pre-booking to post-departure, to create a positive and memorable experience.
Providing guests with an “Ojibwe Language Guide” demonstrates cultural sensitivity and enhances their experience by introducing them to basic Ojibwe phrases and…
The country from which a guest originates, often used in analytics to understand guest demographics and travel patterns.