A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
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Crafting compelling listing descriptions that tell a story about the property, the neighborhood, or the host’s experience, creating an emotional connection with…
The reciprocal sharing of knowledge, experiences, and traditions between hosts and guests from different cultural backgrounds, often facilitated through short-term rental interactions.
A digital or physical guide providing guests with all the necessary information about the property, amenities, house rules, and local recommendations.
The practice of implementing water-saving measures in short-term rentals, such as installing low-flow showerheads and toilets, encouraging guests to reuse towels, and…