The process of tracking, maintaining, and replacing equipment and supplies used in a short-term rental property, ensuring smooth operations and guest satisfaction.
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A type of insurance policy that provides coverage for unexpected events, such as trip cancellations or medical emergencies, that may occur during…
Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
An “Ojalá Guarantee” is a promise made to guests, assuring them of a certain standard of quality, comfort, or satisfaction during their…
A high-end, fully furnished rental property often targeted towards business travelers or those seeking luxury accommodations.