Personalized and detailed messaging to guests, often in the form of welcome letters or pre-arrival emails, providing essential information and enhancing their experience.
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A streamlined check-in process that allows guests to access the short-term rental without a face-to-face meeting, often using keyless entry systems or…
The process of securely transferring keys or access information to guests upon their arrival and retrieving them upon their departure.
The percentage of potential guests who view a listing and then proceed to make a booking.
A specific type of short-term rental where the host rents out a portion of their primary residence to guests, often sharing common…