Effective and responsive communication with guests throughout their short-term rental experience, from pre-booking inquiries to post-stay feedback.
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Slang for informal communication between hosts and guests, typically regarding booking details, local recommendations, or addressing guest inquiries.
The implementation of consistent and documented procedures for all major business processes within a short-term rental company to ensure quality, efficiency, and…
A legal document outlining the terms and conditions for renting out equipment like bikes, kayaks, or beach gear to short-term rental guests.
Detailed instructions provided to guests on how to access the short-term rental property upon arrival, including key codes, lockbox information, or instructions…