Applying house rules, such as no smoking or pet policies, uniformly to all guests to maintain fairness and prevent misunderstandings or disputes.
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Maintaining clear and prompt communication with guests throughout their stay, addressing inquiries and resolving issues effectively.
A set of food safety standards and certifications offered by Bureau Veritas to ensure the safe handling, preparation, and service of food…
Providing guests with complimentary access to streaming services like Netflix, enhancing their entertainment options during their stay.
A booking policy that allows guests to cancel their reservation within a specified timeframe and receive a full or partial refund, often…