The overall positive sentiment and satisfaction a guest derives from their stay at a short-term rental. It encompasses all aspects of the guest journey, from pre-booking communication to post-stay follow-up, with the goal of creating memorable and enjoyable experiences.
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In the context of short-term rental management, breakage refers to revenue lost due to cancellations, guest no-shows, or other unforeseen circumstances.
A document that outlines how a short-term rental host collects, uses, stores, and protects guest data, ensuring compliance with relevant privacy regulations.
Internet-connected security systems that provide remote monitoring and control of security features like cameras, alarms, and motion detectors in rental properties.
Reservations made for events like birthdays, anniversaries, or small gatherings, often requiring additional services or amenities from the host.