A predefined plan outlining steps to address urgent property issues during a guest’s stay, such as plumbing leaks, heating failures, or security concerns.
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A term used to describe a vacation rental that is exceptionally clean and sanitary, often exceeding guest expectations.
A digital calendar used by hosts to manage bookings, block off unavailable dates, and track guest stays for their short-term rentals.
The process of compiling and analyzing financial data, including income, expenses, and taxes, related to short-term rental operations for the year.
The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.