Encouraging and responding to guest reviews thoughtfully, addressing both positive and negative feedback to improve future guest experiences and build a strong online reputation.
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Technologies and processes used to verify the identity of guests booking a short-term rental, enhancing security and trust.
The use of smart devices and technology to automate and remotely control aspects of a short-term rental property, such as thermostats, locks,…
Monitoring, responding to, and managing guest reviews on platforms like Airbnb and VRBO to maintain a positive reputation.
Platforms or tools that allow hosts to schedule and automate guest communications, such as booking confirmations, check-in instructions, and post-stay messages.