Providing guests with the necessary information, resources, and tools to manage their stay autonomously, including self-check-in instructions, Wi-Fi details, and appliance manuals.
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Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.
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The process of determining the profitability of a short-term rental by subtracting expenses from revenue, expressed as a percentage.
Using environmentally friendly cleaning products and methods to maintain the cleanliness of a short-term rental property while minimizing harm to the environment…