A proactive and personalized approach to communication with guests, going beyond basic responses to anticipate needs, provide local recommendations, and ensure a seamless experience.
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Applying the Pareto Principle to cleaning protocols for short-term rentals, focusing on the 20% of cleaning tasks that have the biggest impact…
The different forms of feedback provided by guests and hosts on short-term rental platforms, including star ratings, written reviews, and private feedback.
Adjusting the terms and conditions under which guests can cancel their reservation, ranging from flexible to strict, impacting both guest booking behavior…
Outlines the terms and conditions under which a short-term rental agreement can be canceled, including potential penalties or refunds.