A state of extreme happiness and satisfaction experienced by guests during their stay at a short-term rental, often resulting from exceeding expectations and providing exceptional service.
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The maximum number of guests allowed to stay overnight in a short-term rental property, as determined by local regulations, safety codes, or…
A collaboration platform by Facebook designed for internal communication and teamwork, potentially used by large short-term rental management companies for team communication…
The use of software or platform tools to automate guest communication, including booking confirmations, check-in instructions, and responses to common inquiries.
The excessive reliance on automated systems and processes in short-term rental management, often at the expense of personalized service or genuine hospitality.