The overall impression and satisfaction a guest has during their stay at a short-term rental, encompassing all aspects from pre-booking communication to check-out.
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Performing renovations or construction activities on a short-term rental property without obtaining the necessary permits or approvals, which can result in safety…
The compatibility between a guest’s travel style, preferences, and the characteristics of the neighborhood where a short-term rental property is located, ensuring…
A metric used to measure guest satisfaction and loyalty by asking how likely they are to recommend the short-term rental property to…
One of the nine standard time zones in the United States, relevant for coordinating bookings, communication, and check-in/check-out times for short-term rentals.