A dedicated website for the rental property that allows guests to book directly with the host, bypassing third-party platforms and their fees.
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A situation where the number of short-term rentals in a particular market exceeds guest demand, potentially leading to lower occupancy rates and…
A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
Content created by guests who have stayed at a short-term rental, such as reviews, ratings, photos, and videos, often considered more authentic…
A digital or physical guide provided to guests upon arrival, offering essential information about the property, local recommendations, and house rules.