Software or tools used to manage communication with guests, including inquiries, bookings, and post-stay feedback.
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A performance metric used in the hospitality industry that calculates the average revenue generated per available room, considering both occupancy rate and…
The percentage of time a short-term rental property is occupied by paying guests over a specific period.
A broad term encompassing various types of lodging options beyond traditional hotels, including short-term rentals, vacation rentals, and serviced apartments.
A period of time marked as unavailable for booking on a short-term rental calendar, typically due to maintenance, owner use, or other…