The process of enhancing various aspects of the guest journey, from booking to checkout, to provide a positive and memorable experience.
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A higher standard of cleaning and sanitization procedures, often implemented in response to health concerns or guest expectations.
The integration of technology and automation into the hospitality industry, often used in short-term rentals for tasks like smart home controls, automated…
Applying the Pareto principle to identify the 20% of guests who generate 80% of the revenue, enabling hosts to tailor their services…
Implementing security measures to identify and prevent fraudulent bookings and activities.