The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.
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A residential property with two floors or levels, often featuring bedrooms on the upper level and living spaces on the lower level.
Implementing rigorous cleaning and sanitation protocols that exceed industry standards, especially important in a post-pandemic world, to ensure guest safety and peace…
A section in a rental agreement that requires disputes between the host and guest to be settled through binding arbitration instead of…
Short-term rentals are often considered as alternatives to traditional hotels, offering unique features, more space, and often a more local experience.