Practices and policies that promote welcoming and accommodating guests and employees from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, or ability.
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A professional and empathetic approach to addressing negative guest feedback publicly on listing platforms, mitigating potential damage and demonstrating commitment to guest…
A compelling and accurate portrayal of a short-term rental property in the listing description, highlighting key features, amenities, and benefits for potential…
An abbreviation for “Short-Term Vacation Contract Fee,” it represents the compensation paid to a short-term rental management company for their services, typically…
Informational resources provided by hosts to guests, highlighting local attractions, restaurants, and activities in the area.