A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
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A simplified mobile phone with large buttons, often provided in rentals for guests who may not have or use smartphones, ensuring easy…
A brief assessment conducted after each guest checkout to identify any immediate cleaning, maintenance, or restocking needs before the next booking.
Outdoor areas of a short-term rental property that are watered using an irrigation system. Maintaining a healthy and attractive landscape can enhance…
The use of technology to automate tasks like booking management, communication, and guest access, improving efficiency.