Feedback provided by guests directly to hosts, often through private messages or reviews on platforms like Airbnb and VRBO. This type of feedback is valuable for hosts to understand guest experiences and improve their listings.
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The process of encouraging guests to leave positive reviews after their stay, often through follow-up communication and incentives.
The process of extending a short-term rental agreement for an additional period, often subject to renegotiated terms.
While seemingly unrelated, offering nostalgic gaming consoles like the GBA can be a unique amenity attracting specific demographics to a short-term rental.
Utilizing technology and personalized messaging to provide exceptional communication experiences for guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.