The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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A branch of artificial intelligence (AI) that enables computers to understand, interpret, and generate human language, used in chatbots and virtual assistants…
Rules and ordinances set by local governments that govern short-term rentals, including permitting requirements, occupancy limits, and noise restrictions.
The ability to communicate with guests in multiple languages, either through the host’s own skills or by utilizing translation services, enhancing the…
A short-term rental property that is fully equipped with furniture, appliances, and other essential household items, making it move-in ready for guests.