The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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Providing guests with quick access to emergency contact information, such as local authorities or the host’s number, through a QR code.
The minimum amount of income a host needs to generate from their short-term rental to meet their financial goals or obligations.
A semi-fictional representation of a host’s perfect guest, outlining their demographics, interests, travel habits, and desired experience. Used to tailor marketing and…
Updating the textual information about a short-term rental property on platforms like Airbnb and VRBO to accurately reflect its features, amenities, and…