The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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Programs and policies implemented by governments, organizations, or short-term rental platforms to promote responsible and sustainable tourism practices within the short-term rental…
Decisions and actions taken by a short-term rental property owner regarding their property, pricing, guest selection, and overall management, typically within the…
Marketing strategies that aim to attract potential guests to a short-term rental property through non-paid methods, focusing on building an online presence,…
Refers to the use of security cameras and recordings as evidence in case of incidents or disputes involving guests or the property.