A dedicated team or individuals responsible for maintaining cleanliness and hygiene standards within a short-term rental property, ensuring a positive guest experience.
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Optimizing the booking process to convert more website visitors or listing views into confirmed reservations.
Value-added offerings provided by hosts or property managers to enhance the guest experience, such as airport transfers, grocery delivery, or local tour…
The process of addressing and resolving conflicts or disagreements that may arise between hosts and guests, or between property managers and owners,…
A collection of documents, often digital, provided to guests in short-term rentals, containing property information, house rules, local recommendations, and emergency contacts.