A dedicated team or individuals responsible for maintaining cleanliness and hygiene standards within a short-term rental property, ensuring a positive guest experience.
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Effective and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to enhance satisfaction and encourage positive reviews.
A thoughtful gesture provided to guests upon arrival, creating a positive first impression and enhancing their stay experience.
A secure online payment platform integrated into some vacation rental platforms, allowing guests to pay for bookings in installments.
The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming…