The ability to communicate effectively with guests from diverse cultural backgrounds, respecting their customs and preferences.
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Establishing clear and timely communication with guests throughout their stay, from booking confirmation to check-out instructions, to enhance their experience.
The percentage of time a short-term rental property is booked and occupied by guests over a specific period. Higher occupancy rates generally…
Having plans and procedures in place to handle emergencies that may arise during a guest’s stay, such as natural disasters, medical emergencies,…
A type of travel insurance that provides coverage for expenses incurred due to flight delays, offering peace of mind to guests arriving…